Terms of Service and Privacy Policy

How We Rate and How We Respect Your Data

Terms of Service

Welcome to Clapback! By accessing or using our website, you agree to the following terms. Please read them carefully.

1. What We Do

Rate the Raters allows users to evaluate and comment on publicly available review excerpts from platforms like Yelp, Google, and TripAdvisor. The purpose is to critique, analyze, and rate the quality, tone, and fairness of those reviews. We operate under principles of fair use and provide a space for open commentary.

2. Your Use of the Site

  • Use the site for lawful purposes only.
  • Avoid harassment, hate speech, or targeted personal attacks.
  • Not impersonate others or post misleading or fraudulent content.
  • Not copy or reproduce content from Rate the Raters for commercial use without permission.

3. Content on the Site

  • We display short, credited excerpts from third-party review platforms. All content is:
  • Transformed for the purpose of commentary and critique.
  • Protected under fair use doctrine.
  • Subject to takedown requests via our DMCA process.

4. User-Submitted Ratings and Comments

You are responsible for anything you post on this site. We reserve the right to moderate or remove content that violates our guidelines.

5. No Affiliation

We are not affiliated with Yelp, Google, TripAdvisor, or any third-party review sites. Any references are for commentary purposes only.

6. Limitation of Liability

We provide this site “as is.” We are not responsible for any damages or losses that may result from your use of the site.

7. Changes

We may update these Terms from time to time. If we do, we’ll update the “Effective Date” and notify you if required by law.

8. Contact

Questions? Email us at support@clapbac.com.

Privacy Policy

We care about your privacy. Here’s how we handle your data on Clapbac.

1. What We Collect

  • Account Info: If you sign up, we collect your name, email, and login credentials.
  • Usage Data: We use cookies and analytics to understand how the site is used.
  • Comments & Ratings: We store your contributions to the site, such as ratings or comments.

2. How We Use It

  • To provide and improve our services
  • To personalize your experience
  • To monitor and moderate user activity
  • To comply with legal obligations

3. Sharing Your Information

  • We do not sell your data. We only share it:
  • With service providers who help operate the site (like analytics or hosting tools)
  • If legally required (e.g., subpoena, court order)

4. Cookies & Analytics

We use cookies to keep you logged in and to understand user behavior. You can control cookies in your browser settings.

5. Data Retention

We keep your data as long as your account is active or as needed to provide services and comply with laws.

6. Your Rights

You can request to view, correct, or delete your data by contacting us at support@clapbac.com.

7. Children’s Privacy

This site is not intended for users under 13. We do not knowingly collect data from children.

8. Changes

We may revise this policy. Changes will be posted with an updated effective date.