Clapbac is a fierce, mobile-friendly platform that flips the script on reviews, letting business owners rate customers, fire back at unfair critiques, and cheer their best patrons. Sick of Yelp’s one-way slams? Clapbac hands businesses the mic.

The heart of Clapbac is simple: owners assign 1-5 star ratings to customers, tied to their public Yelp or Google usernames, and craft sharp “clapback” replies to bad behavior. To tackle nasty reviews, businesses can pull brief snippets from public Yelp posts (e.g., a line or two, credited to Yelp and the reviewer’s username) and respond with their truth—like quoting “Horrible staff!” and countering, “This user demanded free food. 1 star.” These clapbacks spark on Clapbac’s dynamic feed, where users swipe to hype bold responses or uplift loyal customers.

Legally, Clapbac plays smart. Owners use short, attributed Yelp excerpts or rephrase reviews to dodge copyright or terms-of-service issues. Our Yelp/Google API setup (pending developer confirmation) ensures proper credit and links to original posts, keeping things clean. Owners can ping rated customers via API with a nudge: “See your Clapbac rating!”—driving buzz safely.

Clapbac also honors great customers. Owners give 5-star ratings and shoutouts to “VIPs,” who earn badges like “Star Legend” and perks like discounts. With features like “Cheers Chain” and “Troll Takedown,” Clapbac blends roasting complainers with praising champs, creating a bold, fair space for businesses.

Clapbac isn’t just a platform—it’s a comeback. Rate, respond, reward, and own the narrative.