What is the Clapbac site all about?

Clapbac is a mobile-first platform where business owners reclaim their reputation by rating customers 1-5 stars and clapping back at unfair reviews.

It’s your turn to rate the raters, reward loyal patrons, or address legit complaints—on your terms.

Who can leave a review on Clapbac?

Only business owners can leave reviews on Clapbac, rating customers with 1-5 stars tied to their public Yelp or Google usernames. This exclusive setup empowers businesses to control the narrative and balance the scales.

Why can reviewers be rated on Clapbac?

Reviewers can be rated to give business owners a voice to counter unfair reviews and highlight great customers.

It’s about reclaiming your reputation by rating the real situation—trolls get called out, champs get cheered.

How are reviewers’ ratings calculated?

Ratings are calculated based on the real situation as judged by the business owner, reflecting customer behavior.

Owners assign 1–5 stars. From toxic complainers to loyal VIPs—on their terms.

What happens if a review or reply violates the rules?

We have clear community guidelines. Reviews or replies that include harassment, hate speech, false claims, or confidential info will be removed. Repeat violations may lead to account suspension or banning.

Can I trust the reviews on Clapbac?

Yes, reviews are trustworthy because they’re written by verified business owners based on real experiences.

They’re not anonymous—owners use aliases or their business name for accountability.

What makes Clapbac different from Yelp or Google Reviews?

Clapbac flips the script, letting only business owners rate customers, unlike Yelp or Google’s customer-driven reviews. It’s a bold platform for businesses to reclaim their narrative, roast trolls, and reward loyal fans.